Social Media Manager

About the Role

Our client is searching for an experienced and creative Social Media Manager to lead their online community engagement efforts in Manchester . You will be responsible for crafting and implementing a robust social media strategy that aligns with our brand's voice and business objectives, aiming to significantly boost engagement, reach, and customer loyalty. This role offers a fantastic opportunity to shape the online presence of a prominent e-commerce brand and work within a supportive team that encourages innovation and professional growth.

Key Responsibilities

• Develop, implement, and manage our social media strategy across all relevant platforms (e.g., Instagram, Facebook, Twitter, TikTok).
• Create, curate, and schedule engaging, high-quality content tailored to each platform and target audience.
• Monitor social media channels for trends, customer inquiries, and brand mentions, responding promptly and professionally.
• Analyze social media performance metrics and provide regular reports with insights and recommendations for improvement.
• Collaborate with marketing, sales, and product teams to ensure social media content is aligned with campaigns and promotions.
• Manage paid social media advertising campaigns, optimizing for engagement, reach, and conversions.

Requirements

• 3-5 years of experience in social media management, preferably within e-commerce.
• Demonstrated success in growing social media followings and engagement rates.
• Expertise in social media analytics tools and reporting.
• Excellent written and verbal communication skills, with a keen eye for detail and brand voice.
• Experience with social media advertising platforms and budget management.
• Ability to work strategically and creatively in a fast-paced environment.

Benefits

• Competitive salary and bonus opportunities.
• Hybrid work arrangement providing work-life balance.
• Comprehensive health and wellness benefits.
• Generous employee discount.
• Be part of a creative and forward-thinking team in Manchester .