Solutions Engineering Lead – AI & Enterprise

Intercom is seeking a transformational Solutions Engineering leader to head our SE organization in the EMEA region. You will shape GTM, recruit and mentor a high‑performing team, and lead strategic deals for globe‑spanning customers using Intercom’s AI‑first platform.

Your role blends strategy with hands‑on execution, collaborating with Sales, Product, Marketing and R&D to deliver customer value, craft verticalised solutions, PoCs, and scalable playbooks across complex enterprises.

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