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Spa Concierge

Job Description

We are hiring a Part‑Time Spa Concierge (up to Full‑Time hours available). Immediate need is evenings and weekends.

Educates the guest on the Woodhouse experience, while assisting on their scheduling of the perfect treatments - customized to their needs
Answers the phone with a smile each and every time
Provides personal attention from the time the guest walks through the door
Introduces the guest to the Woodhouse experience including a warm welcome, a tour of our changing lounge and amenities, and helps them to have a seamless experience
Remembers the small things that make The Woodhouse special – the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
Acts as the brand ambassador, ensuring the guest enters a clean, safe place with the right lighting, music and scent to create a memorable experience
Stays educated on all products offered by our spa, providing strong sales support by explaining product benefits and following up with the closing of the sale
Invites guests to reschedule reservations for their next visit to build retention of the business
Serves as backup for the leadership team when they are busy handling core responsibilities, ensuring smooth daily operations

Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Wellness resources
Competitive Pay & Incentive Programs
Retirement Benefit: Simple Roth IRA, eligible for up to 3% company match
Generous discounts on services and retail, to encourage self‑care
Team Environment: Internal referrals and support in daily operations
Work/life balance with a regular schedule and a consistent clientele; eligibility for paid time off
Consistent leadership
“The Woodhouse Way” paid training program
Ongoing training opportunities with industry specialists and vendors
Employer‑sponsored EAP (Employee Assistance Program)
Access to health insurance options for full‑time team members (average weekly hours 30+)

Specific benefits vary by location.

Hourly compensation. Full‑time hours available.

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug‑free and smoke‑free workplace.

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