Stockton-on-Tees - Shift Supervisor

Shift Supervisor job in Stockton-on-Tees

Thompsons are the largest privately owned Renault Truck dealership in the UK with 8 depots spanning the East of England supplying the full range of new Renault and Isuzu trucks, pre-owned trucks, trailers, and vans. We have a reputation for providing top-quality service and we’re trusted to build quality fleets and keep them moving. Building long-standing customer relationships will always be a priority across our 8 depots in Hull, Pocklington, Grimsby, Boston, Sheffield, Rainton, Teesside, and Tyneside.

We are an ambitious and successful company determined by the skills, reliability, and loyalty of our people. We are always on the lookout for more talented individuals and go the extra mile for our employees.

Main Duties:

• To take responsibility for the shift in terms of management of staff, repairs, maintenance and services scheduled, liaising with the Workshop Controller.
• To carry out all inspections/repairs to the current VOSA & manufacturer’s standards ensuring all components are fitted to complete these repairs within the manufacturer’s book times.
• Train and mentor trainees and apprentices, providing guidance, practical instruction, and ongoing support to develop their technical skills, confidence and adhere to work place procedure and standards.
• To interpret repair order instructions and technical instructional information.
• To communicate and liaise with the Workshop Controller on repairs requiring specialist skills, additional work, complications etc
• To sign off work and complete all relevant paperwork prior to forwarding it to the Workshop Controller/Shift Leader.
• To maintain a high level of competence for the work to be undertaken by continuous professional development (CPD) by training, reading technical bulletins etc
• Once relevant training is completed, carry out breakdowns, recovery duties, MOT’s, PDI’s, Fit accessories, electrical and tachograph work
• To ensure professionalism and quality are maintained at all times in particular with customers and suppliers.
• To assist managers with the introduction of new methods, designed or implicated to improve efficiency.
• To ensure the care, maintenance and safekeeping of all tools, equipment and materials used and report any defects found.
• To comply with Thompsons Safety Policy and other safety procedures and guidelines which are deemed part of this job description. Employees must look after their own health, safety and welfare and be mindful of other persons who may be affected by their acts. Employees must cooperate and comply with management instructions regarding Health and Safety issues and report all accidents, incidents and problems as soon as practicable to their supervisor, manager or other senior members of staff available.
• Performs such other duties as reasonably correspond to the general character of the post and are commensurate with its level of responsibility
• DOE and overtime rates for extra hours worked
• 22 days of annual leave plus bank holidays
• Company health cash plan (after the qualifying period) to help with healthcare costs e.g. optician, dentist, physio, etc
• Employee Assistance Programme – access 24/7 to health and well-being support
• On-site parking
• Training & development opportunities – in-house and manufacturer’s ensuring you keep up with innovations and industry developments

Key Skills and qualifications:

• NVQ Level 3 or equivalent in HGV Maintenance
• HGV Technician (3 years)
• Full UK driving license
• HGV driving licence preferable but not essential
• Positive attitude and work ethic, with a high level of professionalism
• Work effectively as part of steam in a busy workshop environment
• Competent in using computer software and technology

Experience:

• HGV Technician : 3 years (preferred)
• Supervisor: 3 years (preferred)

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