Storage & Virtualisation Team Leader - Operations

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

The Storage & Virtualisation Team Lead is a key leadership position within Operations Infrastructure Services. The role offers significant development potential for both experienced managers and technical specialists transitioning into leadership. The post holder will act as the central point of expertise for server, storage, backup and virtualisation services, maintaining security, performance and KPI compliance across an estate exceeding 1,000 servers.

Duration, Location, and Working Pattern

Full-time, Permanent

Base location - Westward House

Shift Pattern - Monday - Friday 09:00 - 17:00

Key Responsibilities

• Leadership and management of a technical support team overseeing core infrastructure services.
• Senior leadership participation within the wider Operations and eHealth management structure.
• Ensuring support teams follow safe and secure processes aligned with NHSGGC and national policy.
• Identifying, implementing, and supporting service improvements within the team and across wider initiatives.
• Leading collaboration with project teams and third parties to develop, deliver, and transition change into operational support.
• Defining and adopting service design standards, OLAs/SLAs, monitoring, and proactive maintenance practices.
• Acting as the main contact for server and storage management, backups, virtual networking, and Fibre Channel networking.
• Managing access and environmental monitoring across multiple data centres.
• Leading major incident management, applying advanced problem‑solving and deep technical experience.

Knowledge, training, qualifications and/or experience required to do the job

• VMware vSphere in large distributed environments, including synchronous/asynchronous replication.
• Advanced Windows Server diagnostics.
• Windows Clustering and Cisco Fibre Channel switching.
• Veeam Backup & Replication and associated monitoring tools.
• Experience with server/virtualisation platforms such as IBM, HP, Dell, and related storage technologies (e.g., Fibre Channel).
• Scripting, storage protocols, snapshots/replication, and performance optimisation techniques.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

AI Use Guidance

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

Flexibility, Equality, & Diversity

NHS Greater Glasgow and Clyde recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

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