Store Assistant - Stockton

Role overview:

4.5 Hours per week (Saturdays) Permanent

Wynnstay Group is looking for an enthusiastic and customer-focused Agricultural Store Assistant to join our friendly team and help deliver the trusted, knowledgeable service our farming and rural customers rely on.

As a key member of the store team, you'll create a welcoming experience for every customer - taking the time to understand their needs, helping them find the right products and building lasting relationships within the local agricultural community.

This is a fantastic opportunity for someone with retail or customer service experience who enjoys working with people, being part of a close-knit team and learning something new. Agricultural knowledge would be an advantage, but it isn't essential-we'll provide the support you need to develop your expertise. What matters most is your enthusiasm, positive attitude and genuine commitment to helping customers.

Key responsibilities

Process cash and credit transactions accurately and efficiently. Welcome customers, understand their requirements and help them find the right products. Identify opportunities to support customers with relevant products and services. Build positive relationships with farming, rural and local customers. Provide accurate product information and advice within your level of knowledge and training. Support the team with stock management, seasonal promotions and in-store campaigns. Maintain a clean, safe, organised and welcoming store environment. Work collaboratively with colleagues to ensure the store operates efficiently. Consistently provide friendly, helpful and professional customer service.

What we're looking for

Essential:

Previous experience in retail, customer service or another customer-facing environment. Strong communication and interpersonal skills. A friendly, professional and customer-focused approach. Self-motivation and the ability to use your own initiative. A proactive and flexible approach to work. A willingness to learn about Wynnstay's products and services. An understanding of workplace health and safety.

Desirable

An agricultural background or knowledge of farming products and practices. Experience working in an agricultural, trade or rural retail environment. RAMA (Registered Animal Medicines Advisor) qualification, or a willingness to undertake the required training.

Why join Wynnstay?

Wynnstay is a leading agricultural supplies business supporting farmers and rural communities across the UK. With a turnover of more than £580 million and over 800 colleagues nationwide, we offer the stability of an established organisation alongside a friendly, community-focused working environment.

Our benefits include:

Development and learning opportunities 25 days' annual leave plus UK bank holidays. Employee Assistance Programme with BUPA Employee discount at Wynnstay Stores. Yearly company peformance bonus Training and Development opportunities to develop your product knowledge A role within a business that plays an important part in the future of British farming. Opportunity to join a supportive, values-led organisation with a turnover of £580 million and over 800 colleagues nationwide If you share our values and would like to build your experience within a trusted agricultural business, we'd be delighted to receive your application