Store Experience Leader - Elevate Customer Service & Ops

Sainsbury's in the United Kingdom is seeking an experienced Customer Experience Manager to lead store operations and deliver exceptional customer service. You will oversee checkout and front-of-house, drive performance, and support the store during peak times.

The role emphasizes hands-on leadership, coaching teams to raise standards, and ensuring daily operations meet customer commitments. A strong focus on KPI delivery and fair people management is essential.

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