Store Manager

Company Description

The Range is a multi-department retail chain offering more than 65,000 products across 16 categories, including DIY, Kitchen & Dining, Furniture, Lighting, Arts & Crafts, and Textiles. Founded in 1989 in Plymouth as an open-air market stall, the business has grown into a major retailer with over 160 stores across the United Kingdom and Ireland. In addition to its stores, The Range operates a rapidly expanding e-commerce website that provides home delivery services. The company focuses on offering value, choice, and convenience to a broad customer base, creating dynamic retail environments for both shoppers and team members.

Role Description

The Store Manager role is a full-time, on-site position based in Cookstown. The Store Manager oversees daily store operations, including supervising team members, managing merchandising standards, and ensuring the store is clean, safe, and well-presented. This role is responsible for driving sales, monitoring key performance indicators, managing stock levels, and supporting loss prevention procedures. The Store Manager ensures excellent customer service, resolves customer queries and concerns, and fosters a positive in-store experience. The role also involves scheduling staff, coaching and performance management, coordinating with regional and head office teams, and maintaining compliance with company policies and health and safety regulations.

Qualifications

• Strong store management and retail operations skills, including experience leading teams in a fast-paced environment.
• Customer service and customer satisfaction skills, with a track record of delivering a high-quality in-store experience.
• Effective communication skills, including the ability to brief teams, provide feedback, and handle customer queries confidently.
• Understanding of retail loss prevention practices and basic stock control procedures.
• Previous experience in retail management or supervisory roles, ideally within a multi-department or high-volume store.
• Ability to analyze sales reports and KPIs to make informed decisions and drive store performance.
• Strong organizational and time-management skills, with the ability to prioritize tasks and manage shifting demands.
• Comfort with basic IT systems and POS technology commonly used in retail environments.
• Flexible approach to working patterns, including weekends and peak trading periods.

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