Store Operations Leader: Customer & Trading Excellence

Sainsbury’s Group is looking for a Customer & Trading Manager to lead a store team and ensure daily operations run smoothly. You’ll be the on-site lead, accountable for performance, service, and safety, with responsibility for scheduling and payroll accuracy.

You’ll coach colleagues to deliver brilliant customer service, hit KPIs, and handle employee relations when needed. The role may require supporting nearby stores, offering a broader perspective on store operations and guest experience.

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