Strategic Customer Success Lead – Life Sciences Software

Sapio Sciences is seeking an experienced Customer Success Manager to build strong relationships with clients, drive adoption of the Sapio platform, and grow value over the contract lifecycle. You will collaborate with customers and internal teams to anticipate needs, guide onboarding, and deliver exceptional experiences.

With a focus on data management, lab informatics, and AI-enabled workflows, you’ll help customers realize ongoing value, monitor health metrics, and support expansion

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