Strategic Customer Success Manager – AI-Driven Growth

Kustomer is hiring a Strategic Customer Success Manager to join our Customer Success team in London. You will own post-sale relationships, drive renewals, expansions, and ensure customers realize value from our AI-enabled CRM platform.

You'll collaborate with Implementations and Sales, lead onboarding, foster product adoption, and travel roughly 25% to build deep relationships. The role requires a strong technical SaaS background and excellent communication.

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