Strategic Customer Success Manager — Life Sciences SaaS

Sapio Sciences is seeking an experienced Customer Success Manager to deliver strategic insights, build trusted partnerships with life sciences clients, and maximize value from the Sapio platform. You will nurture long-term relationships, identify opportunities, and guide customers toward successful deployment and adoption of our lab informatics solutions.

In this role you’ll collaborate with cross-functional teams, monitor KPIs, and advocate for customer needs while ensuring satisfaction and

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