Strategic Customer Success Manager, Payments & SaaS

Stripe in London is seeking a Senior Customer Success Manager to own post-sales engagements for Revenue and Finance Automation products. You will partner with account teams, executives, and product/engineering to maximize value, retention, and growth across complex global customers.

The role requires deep payments knowledge, a track record in SaaS or fintech, and the ability to advocate for customers while shaping product direction and strategic initiatives.

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