Strategic Head of Customer Safeguarding & Violence Prevention

Transport for London (TfL) seeks a Head of Customer Safeguarding and Workplace Violence & Aggression to lead safeguarding across the network, shaping policies and prevention strategies. You will work with government, policing, local authorities and unions to protect customers and colleagues and drive strategic improvements.

You will oversee teams, governance, and investigations, delivering measurable outcomes while collaborating across TfL, operators and partners in a 50% hybrid role.

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