Strategic Hospitality CSM: ROI & Growth Leader

DoorDash is seeking a Senior Customer Success Manager to manage and grow a portfolio of SMB and mid-market hospitality customers in the UK. You will proactively identify risks and opportunities, influence stakeholder behaviour, and drive measurable ROI from SevenRooms’ hospitality platform.

You’ll partner with Account Management, Product, Support, and Marketing to deliver thoughtful, customer-centric solutions, balancing retention, adoption, and expansion in a fast-paced environment.

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