Strategic Leader for Enforcement & Casework

The Head of OSBC Enforcement and Casework will provide strategic and operational leadership for the OSBC’s casework, investigations, and enforcement functions. The role will lead the operational and digital transformation, ensuring efficient, robust delivery of fair, proportionate enforcement outcomes.

The postholder will support statutory duties including oversight of payment practices and dispute resolution, with high-quality decisions, risk management, and timely outcomes that support small

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