Subject Matter Expert

Subject Matter Expert needed in Exeter Paying £19.78 per hr ref

Full time hours on a temporarybasis

Key Responsibilities

• Provide day-to-day support for business systems, including troubleshooting system issues, resolving faults, and responding to user queries.
• Act as the subject matter expert for Niche, Pronto, and related operational systems.
• Gather, analyse, and document business requirements for system enhancements and improvements.
• Design, develop, configure, and implement system solutions in collaboration with ICT teams and third-party suppliers.
• Lead and participate in user acceptance testing (UAT), regression testing, upgrade testing, and functionality testing.
• Facilitate user groups and stakeholder workshops to capture requirements and prioritise future developments.
• Provide specialist guidance and advice to operational and senior stakeholders.
• Produce detailed reports, recommendations, and business cases to support decision-making.
• Support wider business change and transformation projects across the organisation.
• Build effective working relationships with internal teams, suppliers, and operational departments.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared

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