Supplier & Customer Technical Manager

London | 💰 Circa £60,000 + Bonus | 🏡 Hybrid Working

Alexander Steele Recruitment is delighted to be partnering exclusively with a well-established and highly respected food business, renowned for sourcing and supplying a portfolio of premium, delicious food products to customers across the UK.

Following continued growth and an expanding product portfolio, the business is looking to appoint an experienced Technical Manager to join its collaborative Technical team. This is an exciting opportunity to become part of a business that prides itself on quality, innovation and building long-term partnerships with both customers and suppliers.

If you're looking for a varied Technical role where you can genuinely influence product quality, compliance and new product development, we'd love to hear from you.

About the Role

As Technical Manager, you'll work across the full product lifecycle, ensuring products consistently meet customer expectations, legislative requirements and the highest food safety and quality standards.

You'll collaborate with customers, suppliers and internal teams to provide technical expertise, support innovation and help deliver successful product launches in a fast-paced environment.

Key Responsibilities

• Lead the technical delivery of new product launches from concept through to customer approval.

• Manage customer specifications, technical documentation and product information, ensuring accuracy and compliance.

• Act as the technical point of contact for customers, suppliers and internal stakeholders, providing guidance and resolving technical queries.

• Conduct supplier approvals, audits and site visits to ensure products and suppliers consistently meet required standards.

• Investigate customer complaints and technical issues, implementing effective corrective and preventative actions.

• Ensure compliance with BRCGS standards, customer Codes of Practice and UK food legislation.

• Work closely with Procurement, Sales, Supply Chain and NPD teams to deliver projects successfully.

• Drive continuous improvement across Technical processes, systems and documentation.

What Will You Bring?

We're looking for an experienced Technical professional who can demonstrate:

• Previous experience in a Technical Manager or Senior Technical position within the food industry.

• A strong understanding of UK food legislation, food safety and quality management systems.

• Experience managing customer specifications, technical documentation and compliance.

• Confidence building strong working relationships with customers, suppliers and cross-functional teams.

• Experience supporting new product development and product launches.

• Excellent organisational and communication skills, with the ability to manage multiple priorities.

• A Food Science/Food Technology degree or recognised Food Safety qualification would be advantageous.

Why This Role & Business?

This is an opportunity to join a successful business that continues to invest in both its people and its product offering. You'll become part of a supportive and collaborative team where you'll have genuine autonomy, exposure across the wider business and the opportunity to make a real impact.

In return you'll receive:

• 💰 Circa £60,000 salary

• 📈 Performance-related bonus

• 🏡 Hybrid working

• 🌍 Exposure to a diverse portfolio of premium food products

• 🚀 A varied role with genuine autonomy and responsibility

• 📚 Ongoing career development within a growing and ambitious business

• 🤝 A collaborative culture where Technical plays a key role in business success

If you're passionate about food, enjoy working collaboratively and are looking for your next Technical leadership opportunity, we'd love to hear from you