Supplier Portal Development Executive - Home Claims

Overview

Job Title: Supplier Portal Development Executive - Home Claims
Location: Leicester, London or Bexhill (hybrid)

Role purpose

As a Supplier Executive, you will enable Home Claims and suppliers to collaborate through the supplier tools used daily. You will help shape the tools that support supplier instructions, scoping, updates and communication, and provide clear management information (MI) to improve customer and business outcomes. You will work with colleagues and suppliers to understand current and future needs and translate them into a practical roadmap that supports the wider Home Claims strategy.

Responsibilities

• Own the supplier scoping and communication tool used by Home Claims, ensuring it supports effective and efficient collaboration between the business and suppliers.
• Collaborate with supplier management, operational teams, suppliers and stakeholders to define current and future tool capabilities for scoping, costing, updating and MI delivery.
• Develop a strong understanding of how the tool works to inform decisions on usage, improvements, integration and ongoing performance.
• Agree a clear, prioritized roadmap for setup and integration improvements; work with change and technology teams to connect the tool with other Hastings systems and supplier systems.
• Review each release to identify issues, capture learning and improve future rollouts; coordinate with the tool provider on improvements and opportunities.
• Act as the go-to person for questions about how the supplier tooling is used, managed and changed.

Essential skills and experience

• Strong knowledge of configuring and understanding claims tools with exposure to systems change and/or implementation; Home Claims experience is highly advantageous.
• Experience working with suppliers and stakeholders, able to work with people at different levels to deliver change and shape strategic decisions.
• Ability to translate complex requirements into clear, actionable outcomes.

Benefits

• Flexible working – hybrid approach; discuss details with your recruiter.
• Competitive bonus scheme; 4Cs performance bonus eligibility.
• Financial wellbeing and life assurance, income protection, pension contributions up to 10%.
• Mental wellbeing support, employee assistance programme, and access to wellbeing resources.
• Annual leave: 25 days plus bank holidays, with option to buy or sell one week.
• Other benefits include health care cashback plans, dental plans,Cycle to work and tech schemes, and ongoing development opportunities.

About Hastings Direct

Hastings Direct is an equal opportunities employer, committed to inclusion and fair recruitment. We welcome applicants from all suitably skilled backgrounds and provide reasonable adjustments during the recruitment process. We have a thorough referencing process and may conduct credit and criminal record checks.

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