Supply Chain Product Owner (D365)

Overview

Supply Chain is at the heart of how Screwfix operates. Behind every product on our shelves, every customer order and every delivery is a complex network of technology and processes that needs to work seamlessly.

That’s where you come in.

We’re looking for a Product Owner - Supply Chain to take ownership of a critical product area within our growing Core Technology team. You’ll play a key role in shaping how our supply chain platforms evolve, making sure they deliver real value to the business and support Screwfix as we continue to grow.

You’ll have a high level of autonomy, owning prioritisation and trade-off decisions and balancing business outcomes, delivery focus and long-term platform stability. This is a role where you’ll have genuine ownership, influence and the opportunity to shape how we approach product ownership across enterprise technology.

You’ll create and maintain a clear product roadmap, working closely with delivery teams and senior stakeholders across the business. You’ll take complex supply chain requirements and turn them into clear, value-driven outcomes, helping our teams understand not just what we’re delivering, but why it matters.

Your product area will span key parts of our supply chain, from inventory and logistics through to end-to-end flow. You’ll be helping enable scalable, efficient operations while ensuring the technology continues to support the needs of a growing business.

There’s also an opportunity to make an impact beyond your immediate product area. You’ll help strengthen product ownership across enterprise technology, improving backlog governance and driving more predictable, value-led delivery, while working with modern platforms including Microsoft Dynamics 365.

And as our Core Technology Product Team continues to grow, you’ll be joining at an exciting point in its journey. There’s plenty still to shape, meaning your experience, ideas and approach will genuinely help influence how the team and our product function evolve.

Flexible hybrid working: For this role we are offering a flexible approach to hybrid working, with a minimum expectation of spending time at our Yeovil, Somerset Head Office fortnightly. As you settle into the role, you’ll spend more time with the team in person to build relationships and get to know the business, with additional travel to our Yeovil or Paddington offices as required.

What's in it for you?

• Discretionary annual bonus up to 20%
• 33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
• Hybrid working
• Flexible start and end times around core working hours
• Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
• EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
• Up to 14% employer pension contributions
• Life cover up to 4x your salary
• Health cash plan and discounted gym memberships (up to 25% savings)
• 20% discount at Screwfix and B&Q

Responsibilities

• Act as the single point of product ownership for the Supply Chain domain, with clear accountability for scope, priorities, and outcomes across that domain
• Own the product vision, roadmap, and backlog for your assigned domain, ensuring alignment to business strategy and the transformation programme objectives.
• Build strong relationships with senior business and technology stakeholders to understand priorities, dependencies, and constraints, translating these into clear, prioritised outcomes.
• Collaborate with internal teams and third-party partners to shape, plan, and deliver integrated solutions across the value stream.
• Own and prioritise the product backlog, balancing business value, risk, technical complexity, and delivery capacity to maximise outcomes.
• Work with business teams to define feature propositions, document assumptions, and shape minimum viable propositions (MVPs) that deliver value quickly and safely.
• Agree, track, and report on delivery and outcome-based metrics, ensuring progress and benefits realisation are visible to stakeholders.
• Lead ongoing backlog refinement to ensure work is ready for upcoming sprints, adjusting scope and priorities based on delivery outcomes and learning.
• Partner with Delivery Leads to plan releases, manage dependencies, and ensure delivery is aligned with wider business priorities and milestones.
• Work closely with Solution Architects and engineering teams to align product direction with the target technical and architectural vision.
• Understand and manage technical trade-offs, ensuring complexity, risk, and stability are considered alongside business value in prioritisation decisions.
• Track progress towards releases through structured planning, governance, and regular review of delivery milestones.
• Collaborate with technology and business teams to prioritise defect resolution, balancing delivery momentum with platform stability.
• Monitor, communicate, and champion value-stream benefits, ensuring outcomes are realised and understood across delivery teams and stakeholders.

Qualifications

• Strong ERP Product Owner experience in Supply Chain is essential; experience with Microsoft Dynamics 365 is highly desirable
• Strong analytical skills with experience owning complex enterprise systems and backlogs
• Analytical with confident IT literacy and PC skills
• Project management experience of IT related change/delivery within logistics
• Strong team player who uses initiative and diplomacy when liaising with internal and external customers.
• Strong influencing and facilitation skills
• Strong networking and team working ability across all work levels.
• Able to build, engage, lead and deliver using robust project methodology
• Knowledge of agile working practices – desirable
• Strong networking and team working ability across all work levels.
• Able to build, engage, lead and deliver using robust product methodology
• Knowledge of agile working practices and retail industry experience – desirable

At Screwfix, Your Wellbeing Comes First:

Financial wellbeing

• Wagestream access to track earnings and save
• Access to the Kingfisher Share Scheme
• Colleague support fund
• Exclusive offers and discounts via our Hapi app
• Cycle-to-work scheme and savings on bikes

Every day benefits

• Career progression and development programmes
• Coaching and mentoring to help you thrive
• Access to wellbeing resourcing including PepTalk
• Support networks available

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

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