Support Coordinator

About the Role

Our client is seeking an organised and dedicated Support Coordinator to manage and deliver personalised support services for individuals with diverse needs in Cardiff . This role involves coordinating care packages, liaising with stakeholders, and ensuring that clients receive high-quality, person-centred support that promotes independence and well-being. You will be instrumental in facilitating access to essential services and advocating for clients' needs within the social care framework. This is an excellent opportunity for someone passionate about making a difference in the lives of others and who possesses strong organisational and communication skills, working within a supportive and forward-thinking organisation.

Key Responsibilities

• Develop, implement, and monitor individual support plans tailored to client needs and preferences.
• Coordinate with healthcare professionals, support agencies, and families to ensure integrated care delivery.
• Manage caseloads effectively, ensuring all clients receive timely and appropriate support.
• Conduct regular reviews of support plans, making necessary adjustments based on client progress and feedback.
• Maintain accurate and confidential records of client information, progress, and outcomes.
• Provide guidance and support to care staff, ensuring they understand and adhere to support plans and policies.

Requirements

• Experience in a social care, health, or support coordination role.
• Understanding of needs assessment processes and care planning principles.
• Excellent organisational and time-management skills.
• Strong interpersonal and communication abilities, with the capacity to build rapport with diverse individuals.
• Knowledge of safeguarding vulnerable adults and children policies and procedures.
• Proficiency in using IT systems for record-keeping and communication.

Benefits

• Competitive annual salary.
• Flexible working arrangements.
• Comprehensive training and professional development opportunities.
• Supportive team management and peer support network.
• Contribution to a leading pension scheme.