Support Coordinator

About the Role

Our client is seeking a proactive and organized Support Coordinator to join their established team in Edinburgh . This role is essential for ensuring that individuals accessing their services receive seamless, integrated, and effective support tailored to their unique needs. You will be responsible for coordinating a range of services, liaising with external agencies, and advocating for clients to ensure they receive the best possible outcomes. This is a fantastic opportunity for an individual passionate about social justice and community support to play a key role in enabling vulnerable people within Edinburgh to achieve their goals and maintain their independence.

Key Responsibilities

• Conduct thorough assessments of client needs and develop individualized support plans.
• Coordinate the delivery of various support services, including healthcare, housing, and social activities.
• Liaise effectively with a wide range of professionals, including social workers, healthcare providers, and community groups.
• Act as a key point of contact for clients and their families, providing information, advice, and advocacy.
• Monitor the effectiveness of support plans and make necessary adjustments to meet changing client needs.
• Maintain accurate and confidential records, ensuring compliance with data protection regulations.

Requirements

• Proven experience in a coordination, case management, or similar support role.
• Strong understanding of the social care sector and the challenges faced by vulnerable individuals.
• Excellent organizational, planning, and time-management skills.
• Exceptional communication and interpersonal abilities, with the capacity to build strong relationships.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Proficiency in using IT systems, including case management software and standard office applications.

Benefits

• Competitive annual salary and regular performance reviews.
• Comprehensive training and professional development opportunities.
• A supportive and team-oriented work environment.
• Generous annual leave entitlement and company pension scheme.
• Flexible working arrangements, including hybrid options, to promote work-life balance.
• Access to employee wellbeing resources and support services.