Support Coordinator

About the Role

Our client is seeking a proactive and organised Support Coordinator to join their dynamic team in Bradford . This role is instrumental in ensuring seamless delivery of support services to individuals within the community, involving coordination of care plans, staff rotas, and client communications. The position offers a hybrid working model, blending office-based duties with the flexibility of remote work. You will be a key point of contact, ensuring that our client’s services meet the highest standards of quality and care, while contributing to the efficient operation of their West Yorkshire branch.

Key Responsibilities

• Coordinate the scheduling and deployment of support workers to meet client needs effectively.
• Act as a primary point of contact for clients, families, and support staff, addressing queries and concerns.
• Maintain accurate client records, support logs, and staff information systems.
• Assist in the recruitment, onboarding, and ongoing support of the care team.
• Monitor service quality and implement improvements based on feedback and performance data.
• Liaise with external agencies and healthcare professionals to facilitate integrated care.

Requirements

• Experience in a coordination, scheduling, or administrative role, preferably within the social care sector.
• Excellent organisational and time-management skills with meticulous attention to detail.
• Strong IT proficiency, including experience with scheduling software and Microsoft Office Suite.
• Effective communication and interpersonal abilities to build rapport with diverse stakeholders.
• Ability to work autonomously and collaboratively in a hybrid environment.
• A commitment to promoting independence and well-being for all service users.

Benefits

• Competitive salary and benefits package.
• Hybrid working model offering flexibility.
• Opportunities for professional development and training.
• Supportive and friendly working environment.
• Chance to make a significant impact on service delivery.