Support Service Team Coordinator

Are you looking for mental health jobs in Leeds, York or with one of our regional services operating across the country? We have a range of NHS Job opportunities, placements and specialities in our clinical, research, and professional support teams across Leeds and York.

At Leeds and York Partnership NHS Foundation Trust (LYPFT), we strive to provide high-quality mental health and learning disability services as an employer of choice. We can only achieve this by putting our staff and the people using our services at the centre of everything we do. This starts with the people we employ. We recruit based on values and qualifications (where required) and believe lived experience is an advantage. We look for potential, not perfection, and this means that together, we are as diverse as the communities we care for.

Simply put, we seek out people who care, act with integrity and have the right skills. We want to add to our incredible colleagues, students and volunteers who share these principles, with people like you, who find empathy comes easily and who treat everyone with respect without thinking. Search our latest jobs to start your journey with us.

As a Team Coordinator, you will provide a comprehensive, efficient and effective administrative and secretarial support service to multidisciplinary teams. You will oversee day-to-day administrative processes, supervise administrative staff, coordinate workloads and support service delivery, ensuring high standards of customer service, communication and operational efficiency are maintained throughout the service.

Main duties of the job

The post holder will coordinate and supervise administrative support services, manage workloads, provide day-to-day support to administrative staff, organise meetings and produce minutes, maintain records and information systems, prepare reports and statistics, support managers and clinical teams, and ensure administrative processes are delivered efficiently, accurately and in line with Trust policies and procedures. The role requires excellent organisational, communication and leadership skills, with the ability to prioritise competing demands and maintain effective working relationships across a range of services and professional groups.

Working for our organisation

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles(this does not include Healthcare Support Workers) . This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.

Detailed job description and main responsibilities

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team
Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.

To find out more about the key responsibilities and the specific skills and experience you'll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.

So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

Person specification

Qualifications

• GCSE English and Maths (or equivalent).
• RSA III Word Processing, NVQ Level 4 in Administration, or equivalent experience.
• Evidence of ongoing professional development.

Skills

• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• Ability to prioritise and manage a demanding workload.
• Effective problem-solving and decision-making skills.
• Ability to supervise and support staff.
• Excellent Microsoft Office skills, including Word, Excel, Outlook and Teams.
• Accurate minute taking and report writing skills.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Experience

• Significant administrative and secretarial experience.
• Experience of supervising or managing staff.
• Experience of working within a busy office environment.
• Experience of arranging meetings, preparing agendas and taking minutes.
• Experience of producing reports, statistics and management information.
• Experience of managing competing priorities and meeting deadlines.
• Experience of dealing with members of the public and a range of stakeholders.
• Experience of working collaboratively within multidisciplinary teams

Knowledge

• Good knowledge of administrative and office management processes.
• Excellent understanding of Microsoft Office applications and electronic systems.
• Knowledge of diary management and meeting coordination.
• Understanding of Information Governance, confidentiality and data protection requirements.
• Knowledge of staff supervision and workload management.
• Understanding of health and safety responsibilities within the workplace.
• Awareness of NHS services and healthcare environments
• Awareness of mental health services and terminology

Values Based

• 1. Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue
• 2. Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help.
• 3. Tell us about a time when you showed someone kindness or understanding.

Applications are welcomed from candidates who wish to apply for a position based on a smarter (Hybrid) or flexible working arrangement. Where candidates are successful at interview, flexible working arrangement requests will be taken into consideration and may be accommodated where the needs of the service allow.

Fixed Term Contracts for existing NHS Employees – temporary contracts for employees of LYPFT, or colleagues joining from another NHS Trust, will be offered on a secondment basis wherever possible. In the event this is not possible, an FTC would be issued and this would require a break in service of two weeks.

The purpose of a temporary is role could be for maternity cover, temporary funding or some other reason. At the end of which the need for the temporary work will cease. Temporary roles can stop, be extended and/or made permanent at any point during the period of work. Should the role become permanent then the post-holder will be informed of the process to be followed to convert the position to a permanent one.

All new employees are required to subscribe to the DBS Update Service.

Patient Safety is a priority at LYPFT with a focus on system-based improvement and creating opportunities for learning. We will ensure compassionate engagement with all those involved in an incident and all incidents are met with a proportionate response. LYPFT is committed to upholding its' statutory responsibilities in relation to safeguarding adults and children. Please refer to job description for further information.

LYPFT is a member of the Disability Confident scheme and is committed to providing a fully inclusive and accessible recruitment process.

As part of the Trust's commitment to its Gold Standard Armed Forces Covenant status, members of the Armed Forces Community are entitled to a guaranteed interview subject to meeting the role criteria.

We welcome applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health needs.

Please note that the Trust reserves the right to close the vacancy before the closing date if enough applications are received. It is in the candidate's best interest to apply as soon as possible. In submitting an application form, you authorize Leeds and York Partnership NHS Foundation Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed to the post.

In applying for a role please ensure that you only declare qualifications that are relevant to the role itself. We reserve the right to check all declared qualifications on an application form, whether they are directly relevant to the role or not.

Please note: The Trust does not offer reimbursement of interview expenses.

Employer certification / accreditation badges

Application numbers

Please note this vacancy may close earlier than the listed closing date if the maximum number of applications is received, so we strongly advise to not delay submitting your application to avoid disappointment.

Support for searching and applying for a job in the NHS

Careers in Leeds

Career Compass Leeds details more than 100 different roles within the city's health and care workforce of around 60,000 people. The range includes key roles such as nurses and care assistants but also the less well-known or 'hidden' roles such as pathologist, lawyer, chef, debt advisor, and volunteer coordinator. Build your profile to help find opportunities that match your preferences.

#J-18808-Ljbffr