Support Services Assistant - Hotel Services

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

The predominant purpose of the Support Service Assistant role is to provide a quality domestic and catering services ensuring that a clean and safe environment is maintained for patients, staff and visitors. Please note within the Health centres it is a core cleaning service only.

You will be following agreed cleaning work schedules, methods and procedures in accordance with NHS Scotland National Cleaning Specification and Healthcare Acquired infection (HAI_ Task Force Code of Practice)

There is the requirement to rotate around our clinical areas and all departments, Present an efficient, high quality service to patients and staff, follow specific schedule of work relating to defined areas.

There is the requirement for you have a flexible approach to daily routine. There will be the use of economic and safe use of cleaning agents, following manufacturers recommended instructions. You should inform Supervisor of requirements for work materials as required and check delivery of cleaning supplies and equipment. You will wear protective clothing as supplied by the Department and complete all daily/weekly sign off sheets for areas of work. All necessary training will be offered to ensure your working environment is safe, and you are confident within your role.

This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

• Location: Dykebar Hospital
• Contract Type: Permanent
• Hours: 14.76 Hours
• Shift Pattern is Monday to Friday

Please note the salary is Pro Rata for part time hours.

Key Responsibilities

• All aspects of cleaning ensuring cleaning work schedules are followed
• Removal and disposal of waste
• Litter picking within 10m radius of buildings
• Curtain/Screen Hanging
• Meal service tasks (including plating meals) as per departmental HACCP system
• Record food, fridge and hot plate temperatures as per departmental HACCP system
• Dishwashing
• Collect and distribute on site mail
• Collection and onward transmission of specimens and sharps boxes

Please Refer To The Job Description For Further Details.

Knowledge, training, qualifications and/or experience required to do the job:

• Knowledge of all of aspects Integrated Service as in job purpose (Induction training provided)
• Training in the use of all machinery used (Training provided)
• Knowledge of Health and Safety (Training provided)
• Knowledge of COSHH (Training provided)
• Knowledge of Lifting and Handling (Training provided)
• Basic Food Hygiene certificate (Training provided)
• Knowledge of Infection Control practices (Training provided)
• For tasks involving driving duties a driving licence is necessary

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the in the first instance.

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