Support Team Lead

About the Role

Our client is seeking an experienced and motivated Support Team Lead to oversee a dedicated team providing essential care and support services in the Portsmouth area. This leadership role involves guiding and mentoring a team of support workers, ensuring the highest standards of care are consistently delivered. You will be instrumental in operational management, client well-being, and team development. This position requires a strong understanding of social care principles, excellent leadership capabilities, and a commitment to enhancing the lives of the individuals we serve.

Key Responsibilities

• Lead, manage, and motivate a team of care and support staff, fostering a positive and productive work environment.
• Oversee the day-to-day operations of the support service, ensuring efficient resource allocation and service delivery.
• Conduct regular supervisions, performance reviews, and training for team members.
• Ensure all care plans are up-to-date, person-centred, and implemented effectively by the team.
• Act as a key point of contact for clients, families, and external agencies, resolving issues and concerns promptly.
• Maintain compliance with all relevant regulations, policies, and quality standards in Portsmouth .

Requirements

• Proven experience in a supervisory or leadership role within the social care or community support sector.
• Strong understanding of care planning, assessment processes, and safeguarding procedures.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage a team, delegate tasks, and provide constructive feedback.
• Good organisational skills and the ability to manage operational demands efficiently.
• Relevant professional qualifications (e.g., QCF Level 3 or above in Health and Social Care) are highly advantageous.

Benefits

• Competitive salary with opportunities for further advancement.
• Comprehensive benefits package, including pension contributions.
• Extensive training and professional development opportunities.
• Supportive management and a collaborative team culture.
• The chance to lead a vital service and make a significant impact in Portsmouth .
• Regular performance bonuses based on team and service outcomes.