Support Team Leader

About the Role

Our client is seeking an experienced and motivated Support Team Leader to join their vibrant team in Bradford . This hybrid role involves leading and mentoring a team of support workers, ensuring the delivery of high-quality care and support services to individuals within the community. You will play a key role in service development, client well-being, and team performance, balancing operational duties with strategic oversight. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a deep commitment to improving the lives of those they support in the West Yorkshire region.

Key Responsibilities

• Lead, supervise, and motivate a team of support workers, providing guidance, training, and performance feedback.
• Ensure the effective and efficient delivery of care and support services, adhering to best practices and organisational policies.
• Conduct regular client assessments and reviews, developing and updating personalised support plans.
• Manage team rotas, staff sickness, and annual leave to ensure consistent service coverage.
• Act as a point of escalation for complex client issues and staff queries, resolving them in a timely and professional manner.
• Contribute to service development, quality assurance, and compliance monitoring.

Requirements

• Previous experience in a leadership or supervisory role within health and social care.
• Strong understanding of care standards, safeguarding procedures, and person-centred planning.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Ability to inspire and motivate a team, fostering a positive and supportive work environment.
• Proficiency in IT systems for reporting and communication.
• A commitment to continuous professional development and team growth.

Benefits

• Competitive salary with opportunities for bonuses.
• Hybrid working model offering a blend of office and remote flexibility.
• Comprehensive training and professional development pathways.
• Pension scheme and generous holiday allowance.
• Supportive management and a collaborative team culture.
• Rewarding role making a positive impact on individuals' lives.