Support Team Leader

About the Role

Our client is seeking an experienced and motivated Support Team Leader to oversee a team of care professionals in Portsmouth . This hands-on leadership role is essential for ensuring the delivery of exceptional support services to clients within their homes and community settings. You will be responsible for guiding your team, maintaining high standards of care, and fostering a positive and supportive environment for both clients and staff, playing a key role in the operational success of the local service delivery.

Key Responsibilities

• Leading, mentoring, and motivating a team of support workers to deliver high-quality care.
• Conducting supervisions, appraisals, and performance management for team members.
• Ensuring that all care plans are accurately implemented and regularly reviewed.
• Monitoring service delivery and addressing any issues or concerns promptly.
• Contributing to the recruitment and training of new support staff.
• Acting as a point of contact for clients, families, and external agencies.

Requirements

• Previous experience in a supervisory or leadership role within the care sector.
• Strong knowledge of care standards, policies, and procedures.
• Excellent leadership, communication, and problem-solving skills.
• Ability to manage and motivate a team effectively.
• Proficiency in record-keeping and care documentation.
• A flexible approach to working hours to meet the needs of the service.

Benefits

• Competitive salary with opportunities for progression.
• Comprehensive training and development opportunities.
• Pension scheme contribution.
• Generous holiday entitlement.
• A rewarding role where you can make a tangible difference to people's lives.