Support Worker

Clover Care Group is regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. Our Regulated Activity is the Treatment of Disease, Disorder, or Injury (TDDI). We strongly believe that “The best People Care” and that is exactly what we do.

Job Description – Support Worker (Male Spinal Injury Service User) Support Worker, Great Yarmouth, Norfolk

Hours- Monday to Sunday, 8:00am – 8:00pm (12-hour shifts on a rota basis, including weekends and bank holidays)

Job Purpose

To provide high-quality, person-centred care and support to a male service user living with a spinal cord injury in his own home in Great Yarmouth. The successful candidate will promote independence, dignity, choice, and wellbeing while ensuring the service user receives safe, compassionate, and professional support tailored to his individual needs.

Key Responsibilities

Provide personal care in a respectful and dignified manner.

Assist with transfers using appropriate moving and handling equipment, following care plans and risk assessments.

Support with all aspects of daily living, including washing, dressing, grooming, toileting, and continence care.

Assist with meal preparation, hydration, and nutrition according to dietary requirements.

Support with medication administration in line with company policies and training.

Monitor the service user's health and wellbeing, reporting any concerns or changes promptly.

Assist with pressure area care and repositioning as outlined in the care plan.

Support with domestic tasks including cleaning, laundry, and maintaining a safe and comfortable home environment.

Encourage independence and involvement in hobbies, social activities, appointments, and community access where appropriate.

Maintain accurate daily records, care notes, incident reports, and communication logs.

Work collaboratively with healthcare professionals, therapists, family members, and the wider care team.

Follow all safeguarding, infection control, health and safety, and confidentiality procedures.

Person Specification

Essential

Caring, compassionate, and reliable nature.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Good written and verbal English.

Flexible approach to working shifts, including weekends and bank holidays.

Commitment to maintaining dignity, respect, and confidentiality.

Willingness to complete mandatory and specialist training.

Desirable

• Previous experience supporting individuals with spinal cord injuries or complex care needs.

• Experience using hoists and other moving and handling equipment.

• Medication administration experience.

Skills and Attributes

• Patient and empathetic.

• Professional and trustworthy.

• Observant with good attention to detail.

• Calm under pressure.

• Positive attitude and problem-solving ability.

• Respectful of individual preferences and promoting person-centred care.

Training

Full induction and mandatory training will be provided. Specialist training relevant to spinal injury care may include:

• Moving and Handling

• Medication Administration

• Basic Life Support

• Safeguarding Adults

• Infection Prevention and Control

• Pressure Area Care

• Catheter Care (where required)

• Bowel Management (where required)

• Autonomic Dysreflexia Awareness

What We Offer

• Market Leading hourly pay, which is paid weekly

• Full training and ongoing professional development.

• Flexible rota patterns.

• Supportive management team.

• Opportunities for career progression.

• Inclusive Paid holiday entitlement.

Equality Statement

We are committed to promoting equality, diversity, and inclusion. Applicants will be considered solely on the basis of their skills, experience, qualifications, and ability to fulfil the requirements of the role.

Please note: Employment is subject to satisfactory references, an enhanced DBS check, and the right to work in the UK