Switchboard Operator: Flexible Hours, Calm Under Pressure

East and North Hertfordshire NHS Trust in Stevenage is recruiting a Switchboard Operator to handle incoming and internal calls on a 37.5-hour, 5-day rota, covering Monday to Sunday between 8:00 and 22:00 with occasional night shifts. You will operate the Netcall telephony system, pass on information accurately to supervisors, and maintain composure in emergencies.

The role requires good communication, a clear speaking voice and a customer-focused approach.

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