T2, Business Operations Manager, M&A, Strategy Risk & Transactions Advisory

Business Operations Manager – M&A Operations

The Business Operations Manager will support the commercial, operational and people priorities of the M&A practice. The role involves working closely with stakeholders across M&A, Finance, HR and Technology to deliver the business plan and drive continued business growth.

Key Responsibilities

• Supporting the delivery of M&A’s strategic priorities through analysis, reporting and coordination
• Supporting financial performance through annual budgeting, forecasting, reporting and commercial analysis
• Contributing to initiatives that improve pricing discipline, delivery effectiveness and operational performance using data, analytical tools, AI‑enabled solutions and offshore delivery capabilities
• Managing governance processes, operational reporting, systems and management information to support the effective running of the business
• Providing insight into the evolving shape of the business through headcount analysis and workforce reporting to support decision‑making
• Supporting workforce planning, recruitment, promotions, talent and employee engagement activities in partnership with HR and business leaders
• Coordinating and supporting business improvement initiatives, including the adoption of new business systems, AI‑enabled ways of working and operational change programmes
• Building strong working relationships across key enabling functions, including Finance, HR, Technology and other business services teams, to support delivery against business priorities

Essential Qualifications

• Experience in financial planning and analysis within a large and/or complex organisation
• Experience supporting business management and operational activities, ideally within a professional services environment
• Intermediate to Advanced Excel skills, including the ability to manage, manipulate and analyse large and/or complex datasets efficiently
• Strong PowerPoint and Word capability, with the ability to communicate insights clearly and effectively
• Proven ability to manage multiple priorities and deliver high‑quality outputs in a fast‑paced environment whilst maintaining a high level of accuracy and attention to detail
• Strong communication and stakeholder management skills, with experience working effectively with a range of stakeholders
• Strong problem‑solving skills and a proactive approach to identifying improvements and delivering outcomes

Desirable Qualifications

• Experience using data visualisation and reporting tools such as Power BI or Tableau
• Experience supporting business transformation, systems implementation and/or change management programmes
• Exposure to AI‑enabled tools, operational improvement initiatives or alternative delivery models

Personal Attributes

• Commercially minded, with the ability to translate data into actionable business insights
• Able to understand strategic priorities and translate them into effective operational delivery
• Collaborative and relationship‑focused, with the ability to build effective networks across functions
• Self‑motivated and adaptable, with a willingness to take ownership of workstreams and deliver outcomes
• Comfortable working with ambiguity and evolving business priorities

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