Talent Acquisition Manager – Professional Services

Talent Acquisition Manager - Legal

Department: Delivery Team (Talent Acquisition)

Employment Type: Full Time

Location: London (UK)

Reporting To: David Kirkham

Compensation: £55,000 - £65,000 / year

Description

Instant Impact (RPO business) are looking for a fantastic Talent Acquisition Manager to take the lead on a growing partnership with a legal business.

About Instant Impact:

Instant Impact helps organisations turn talent into a competitive advantage. We do this through three core solutions:

• Impact Talent: our embedded recruitment solution that blends expert in‑house teams with a modular, AI‑powered tech stack to build high‑performing TA functions and deliver consistent hiring outcomes.
• Impact X: our Executive Search solution, designed to connect organisations with exceptional senior leaders who drive transformation and growth.
• Impact Transformation: our embedded AI transformation solution. We place specialists inside our clients’ businesses to design the strategy, implement the right tools, upskill teams, and unlock material productivity gains, leaving lasting capability, not just a slide deck.

How We Work

At Instant Impact, our approach is shaped by five core principles that guide everything we do:

• Growth Mindset: We believe in continuous improvement, for ourselves, our teams, and our clients. Every challenge is a chance to learn, innovate, and raise the bar.
• Accountability: We own our commitments. From hitting SLAs to developing our people, we do what we say we'll do and we measure what matters.
• Pace & Collaboration: Speed wins, but not at the expense of quality. We work closely together across teams, with clients, and with candidates to move faster and smarter.

Key Responsibilities

Leading the Team

• Inspire and Guide: Manage our Talent Acquisition Partners/ Leads and oversee support from our centres of excellence team members.
• Drive Excellence: Set and maintain high standards, pushing our team's performance to the next level.
• Champion Growth: Develop the skills and knowledge of the team, promoting continuous learning.

Managing Service Delivery

• Execute Talent Acquisition Strategy : Innovatively implement the TA strategy for new requisitions, ensuring a swift, effective, and engaging hiring process.
• Exceed Partnership Goals : Consistently meet and surpass all partnership SLAs and objectives, setting new benchmarks for success.
• Oversee the Hiring Journey : Manage all hiring activities by overseeing agreed volumes of roles with robust tech and Centre of Excellence support.
• Maintain Quality Standards : Ensure high-quality work from Talent Acquisition Partners and any support from the Centre of Excellence.

Partnership Management

• Create Amazing Experiences: Provide a top-tier, memorable experience to all key stakeholders, including hiring managers and candidates, while continuously expanding our influence and impact with the partnership.
• Collaborate and Innovate: Work with the Partnership Director to deliver cutting-edge insights and foresight to stakeholders through detailed reports and talent/market intelligence
• Drive Improvement: Offer fresh, innovative suggestions to enhance the client's Talent Acquisition function and processes, supporting every step of the way in implementing these improvements.

Engage with ii Community:

• Sharing best practices, ideas, and partnership results.
• Leading internal coaching and training sessions.
• Embodying and promoting ii's values and culture.

Skills, Knowledge & Expertise

Core Skills

• Leadership Skills: Demonstrated people management experience, including mentoring and developing recruitment teams.
• In-House or RPO Expertise: Previous experience working within an in-house or RPO environment is essential.
• Legal Experience: Experience hiring within a law firm, or within the legal space (ideally qualified fee earners)
• Stakeholder Management: Exceptional ability to engage, influence, and collaborate with internal and external stakeholders at all levels.
• Customer-Centric Approach: A commitment to delivering outstanding service whilst fostering long-term professional relationships.
• Agility and Resilience: Comfortable working in a dynamic, fast-paced environment with changing priorities.
• Communication Excellence: Outstanding written and verbal communication skills, enabling clear and effective messaging.

Job Benefits

• Work from Anywhere Policy : Enjoy the flexibility to work from any location for up to 4 weeks each year.
• Private Health Insurance : Your health and well-being are a priority. Benefit from comprehensive private health insurance for peace of mind.
• Home Office Allowance : Create your perfect home workspace with a £200 allowance to enhance your comfort and productivity.
• Personal Development Fund : Invest in your growth with a £500 annual allowance for professional development. Explore courses, conferences, and more.
• Generous Time Off : Take time to recharge with 25 days of holiday, plus all Bank Holidays. Additionally, enjoy an Employee Enrichment Day and a Recharge Day each year.
• Clear Progression Path : Achieve your career goals with a clear progression structure designed to support your professional growth.
• Flexible Working Model : Experience the best of both worlds with the option to work from home or on-site with your client. Your work, your way.
• Team Incentives : Build strong bonds with your colleagues through team incentives, including weekend getaways, social events, and team lunches.
• Dedicated Development Time : Dedicate 10% of your working week to developing yourself, enhancing client relationships, and contributing to Instant Impact's success. Your growth drives our progress.

At Instant Impact, everyone is welcome. We are committed to maintaining and growing our diverse and dynamic team and the inclusive culture we have built. We encourage everyone to bring their authentic selves to work regardless of; age, sexuality, religion, disability, pronouns, neurodiversity, gender, ethnic group, or beliefs. Instant Impact is actively seeking to hire a diverse workforce so we can continue to celebrate inclusion and diversity in its full. Should you need any reasonable adjustments made to this application process, or need this job advert in different formatting, please do not hesitate to contact us. We use AI to help us assess applications fairly and objectively.

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