Taxpayer Support Advisor — Hybrid

HM Revenue and Customs is seeking a Customer Service Advisor to be the first point of contact for customers, providing essential advice and assistance primarily by phone, email, or web chat. Training, development opportunities, and a clear path for advancement will be provided.

You will handle inbound calls, guide customers on tax payments, and create or update customer records. The role includes using webchat and email to assist customers online and may involve limited office time.

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