Team Coordinator

The Team Coordinator plays a key role in ensuring the smooth day-to-day running of our store. You’ll lead and support the team to achieve KPI targets, deliver outstanding customer service, and foster a positive, inclusive culture aligned with our core values.

Key Responsibilities

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Oversee daily store operations, including opening/closing routines and sales floor management

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Lead, coach, and develop the team to meet sales targets and performance goals

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Manage HR tasks including recruitment, training, scheduling, and performance management

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Build strong relationships with artists and creatives, ensuring policy compliance and business support

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Drive exceptional customer service and maintain health, safety, and security standards

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Implement loss prevention procedures and manage damaged or missing stock

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Champion company values and maintain a positive, motivating work environment

About You

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Aligned with our values and mission

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Minimum 2 years’ experience in a similar management role

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Confident leader with experience coaching and holding teams accountable

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Strong communication and organisational skills

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Comfortable using retail and office systems (POS, Microsoft 365, Workforce or similar)