Team Manager- Food - Cambridge & Suffolk Area

All the details

Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.

We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.

What success looks like

A department that trades strongly, looks brilliant and delivers five-star service

A motivated, multiskilled team who feel supported, challenged and proud of what they deliver

Clear ownership of standards, safety, availability and operational excellence

Strong commercial results driven by insight, pace and great leadership

A culture where people feel valued, developed and excited to grow with M&S

What we're looking for

Proven experience leading teams in a fast-paced retail or customer-focused environment

Strong commercial awareness with the confidence to use data and insight to drive results

The ability to coach, develop and performance-manage with clarity and empathy

Confidence having constructive, sometimes difficult conversations

A resilient, adaptable mindset with the energy to lead through change

Digital confidence and a willingness to embrace new ways of working

A natural role model for great service, inclusion and M&S behaviours

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