Technical Business Analyst, Customer Platforms (Hybrid)

A leading airline company is seeking a Technical Business Analyst to work closely with various teams to convert business needs into clear technical requirements. The role involves supporting workshops, optimizing workflows, and ensuring successful implementation of changes. The ideal candidate will have experience in contact centre environments and familiarity with platforms like Salesforce Service Cloud and Amazon Connect. The position is hybrid based near Luton Airport, offering a competitive salary and an inclusive benefits package. #J-18808-Ljbffr