Technical (Infrastructure) Project Manager

Who We Are

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.

Technical Project Manager (TPM) needed to lead the end-to-end technical implementation of global telecoms and network infrastructure transformation for one our leading retail clients.

The opportunity

Following a strategic procurement process,our client is transitioning to a modern dual-vendor architecture: including LAN/Wi-Fi, and 4G/5G connectivity and Verizonacross over 320 stores.

While the client will own supplier contracts and procurement, the WPP Infrastructure Project Manager will serve as the central technical authority and delivery lead—orchestrating third-party suppliers, internal engineering resources, and IT stakeholders to ensure a seamless, low-risk, on-time rollout.

What you’ll be doing

Technical Delivery & Implementation Management:

• Lead the technical execution and site-by-site migration across retail estate (UK, US, Europe) and corporate locations (HQ, Distribution Centres, Hubs).
• Develop and maintain the integrated master deployment schedule, tracking technical milestones, site readiness, and critical path dependencies.
• Coordinate low-level design (LLD) reviews, proof-of-concept (PoC) testing, and field deployment sign-offs.

Dual-Vendor Governance & Coordination:

• Act as the primary technical bridge between Nasstar , Verizon , and IT operations.
• Manage joint technical working groups to resolve cross-vendor boundary dependencies (e.g., SD-WAN integration, IP addressing, firewall/security policies, and voice routing between retail and corporate domains).
• Ensure vendor engineering teams adhere to technical standards, deployment quality guidelines, and agreed Service Level Agreements (SLAs).

Site Rollout & Field Operations Management:

• Oversee site survey schedules, hardware staging/logistics, wayleave/access approvals, and local circuit installations (broadband, cellular, dark fibre).
• Coordinate out-of-hours store deployments with retail operations to minimize disruption to trading hours and Point-of-Sale (POS) systems.
• Establish and execute rigorous Site Acceptance Testing (SAT) protocols before declaring sites operational.

Risk, Dependency & Change Management:

• Identify, log, and proactively mitigate technical risks, circuit delays, and site-level installation bottlenecks.
• Manage technical scope changes, assessing impact on schedule, dependencies, and network architecture before presenting commercial implications to procurement.

Service Transition & Governance:

• Ensure a smooth transition from implementation project state into ongoing Operational Service Management (BAU).
• Ensure all network documentation, asset registers, monitoring tool integrations, and operational runbooks are delivered and accepted by Clarks IT.

What we want from you

Experience:

• Extensive experience as an Infrastructure/Technical Project Manager leading complex, large-scale enterprise network / telecoms rollouts (SD-WAN, Managed LAN/Wi-Fi, SIP Trunking, Mobile/Cellular backup).
• Proven track record in multi-site Retail infrastructure deployments (hundreds of locations) alongside corporate office network transformations.
• Hands-on experience working in a multi-vendor delivery environment (managing tier-1 global carriers and specialist MSPs).

Technical Knowledge:

Strong conceptual understanding of SD-WAN architectures (e.g., Cisco Meraki, Fortinet, Versa), Managed Wi-Fi, 4G/5G failover, SIP/VoIP, and Cloud connectivity (AWS/Azure).

Familiarity with circuit provisioning processes, site cabling standards, and retail POS network segmentation/PCI-DSS compliance requirements.

Certifications:

• PRINCE2, PMP, or Agile PM certification required.
• ITIL Foundation v3/v4 strongly preferred.
• Networking fundamentals (e.g., CCNA or equivalent experience) is a strong advantage.

Soft Skills & Leadership:

• Exceptional stakeholder management and communication skills; able to translate technical complexities for business executives and commercial teams.
• Highly resilient with strong conflict-resolution skills when driving vendor accountability.

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

How we use AI in the recruitment process: To ensure more focused and engaging conversations, we leverage AI in our recruitment process exclusively for secure, objective note-taking, never for evaluative judgments. This allows our team to be fully present with you. You are always welcome to request a transcript of these notes or opt out of this feature at any time. Opting out will not impact the outcome of the interview process.

At WPP Enterprise Solutions

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernisation, connecting strategy directly to execution.

Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX, work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. We have received distinction as a leader in Commerce Services and CX Strategy Consulting by the Forrester Wave™

To find out more, visit enterprisesolutions.wpp.com and follow us on LinkedIn.

WPP Enterprise Solutions is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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