Technical Manager - Heating

Job Description Technical Manager - Renewable Heating & Solar PV

Brighton (Full Time, Hybrid - Mondays & Thursdays office-based)

Up to £50,000, depending on experience

Would you like to join Hyde as our Technical Manager - Renewable Heating & Solar PV?

We're looking for a technically minded and customer-focused professional to lead the delivery and performance of Hyde's renewable heating, Solar PV and non-gas domestic energy systems across our homes.

This is not a hands-on engineering role. Instead, you'll act as Hyde's technical expert, working with contractors, suppliers, customers and internal teams to ensure our renewable technologies are safe, compliant, effective and delivering the best possible outcomes for residents.

You do not need to hold gas, heating, Solar PV or renewable qualifications to apply. We're interested in individuals with strong technical judgement, contractor management experience and a background in areas such as renewable energy, heat pumps, Solar PV, electrical services, building services, housing maintenance, compliance, technical support, asset management or service delivery.

This is an exciting opportunity to play a key role in supporting Hyde's sustainability ambitions while ensuring residents receive an excellent service from some of the latest low-carbon technologies.

What you'll be doing

Lead the technical oversight of Hyde's renewable heating, electrical and low-carbon energy programmes, including Air Source Heat Pumps (ASHPs), Solar PV and other non-gas heating technologies.

Manage contractors and suppliers to ensure servicing, maintenance, repairs, remedial works and installations are delivered safely, efficiently and to agreed quality standards.

Review surveys, specifications, technical reports, quotations and recommendations, providing challenge and assurance where required.

Investigate complex technical issues, recurring faults and customer complaints, identifying practical and cost-effective solutions.

Monitor contractor performance, customer outcomes, compliance requirements and service standards, driving continuous improvement.

Use operational data, customer feedback and performance information to identify trends, reduce repeat failures and improve value for money.

Work closely with residents, contractors and internal stakeholders to resolve issues and improve understanding of renewable technologies.

Visit properties where required to support investigations, gather evidence and provide technical guidance.

Keep up to date with legislation, regulatory requirements, industry developments and emerging technologies across renewable heating, Solar PV and decarbonisation.

About you

You'll bring strong technical awareness, excellent communication skills and the confidence to manage contractors, challenge recommendations and resolve complex customer issues.

Essential experience and skills

Experience in technical service delivery, contractor management, repairs, maintenance, compliance, asset management or project delivery.

A practical understanding of renewable energy, heat pumps, Solar PV, electrical services, mechanical services, building services, housing maintenance or a similar technical environment.

Ability to analyse technical information, assess risks and make sound decisions based on available evidence.

Experience managing contractors or suppliers to deliver quality, compliance, performance and customer satisfaction.

Strong stakeholder management and communication skills, with the ability to explain technical issues clearly to a range of audiences.

Excellent problem-solving skills and a proactive, solution-focused approach.

Good organisational skills and experience using systems, data and performance information to manage services.

Desirable but not essential

Experience working with Air Source Heat Pumps (ASHPs), Solar PV, electric heating, HIUs, communal heating systems, MVHR, solar thermal or other low-carbon technologies.

Experience within social housing, property maintenance, planned works, asset management or resident-facing technical services.

Qualifications in renewable energy, building services, electrical services, retrofit, project management, contract management or a related discipline.

Knowledge of domestic renewable heating systems and decarbonisation programmes.

Why join Hyde?

Hyde owns and manages over 125,000 homes and is committed to creating safe, sustainable and affordable places for people to live.

As Technical Manager - Renewable Heating & Solar PV, you'll help shape and improve services that have a direct impact on residents' homes, comfort and energy efficiency. You'll join a collaborative organisation that's investing in sustainability, innovation and the future of low-carbon housing.

Benefits

Excellent pension scheme

Generous annual leave allowance

Life assurance

Flexible benefits platform

Learning and development opportunities

Volunteering days

Hybrid working

Diversity, Inclusion and Accessibility

Equity, diversity and inclusion are central to life at Hyde. We're committed to creating an inclusive workplace where everyone feels respected, valued and able to be themselves.

We're proud to be a Disability Confident Employer and will provide reasonable adjustments throughout the recruitment process and within the workplace where required.

Please note: Candidates will be required to complete an online psychometric assessment prior to interview.

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