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Technical Manager
- greater manchester, england, United Kingdom
- Permanent·On-site
- Full time
- £41 - £50 Per Hour
Job Description
Description
Up to £45k | Office-Based | Permanent Position | Company Benefits & Holidays | Full-Time
The Technical Support (Office Based) is responsible for overseeing planning, coordination, system compliance, and performance control of engineering operations within the region. This role would require you to have a technical background in Fire and Security.This role acts as the central operational hub, ensuring engineers are effectively scheduled, performance is tracked, and service delivery is controlled in line with business objectives and KPIs.
What You'll Be Doing:
- Planning & Scheduling Oversight
- Manage and optimize engineer scheduling and workload distribution
- Ensure efficient route planning and job allocation
- Balance reactive, PPM, and remedial workloads
- Work closely with field-based managers to align resources
What You'll Bring:
- Experience in service planning, scheduling, or operations
- Strong understanding of Fire & Security service environment
- Experience with service management systems (CASH desirable)
- Strong analytical and reporting capability
Personal Attributes
- Highly organised and detail-focused
- Data-driven mindset
- Strong communicator
- Problem-solving and proactive
- Able to manage multiple priorities