Technical Operations Manager

About the Role

Our client is looking for a skilled Technical Operations Manager to join their team in Portsmouth . This role is essential for overseeing the company's technical infrastructure, ensuring its reliability, scalability, and security. You will lead a team of IT professionals, manage system implementations, and drive improvements in technical processes and performance. This is an excellent opportunity for a technically adept manager to contribute to a forward-thinking organization, ensuring that technology effectively supports business objectives. The role requires a blend of technical expertise and strong management capabilities within a hybrid working environment.

Key Responsibilities

• Manage the day-to-day operations of IT infrastructure, including servers, networks, and cloud services.
• Oversee the implementation, configuration, and maintenance of technical systems and applications.
• Lead and mentor the IT operations team, providing technical guidance and performance management.
• Develop and enforce IT policies, procedures, and security best practices.
• Monitor system performance, troubleshoot issues, and implement solutions to minimize downtime.
• Plan and execute technology upgrades and system enhancements to improve efficiency and reliability.

Requirements

• Proven experience as an IT Operations Manager or in a similar senior technical leadership role.
• Strong understanding of network infrastructure, server administration, and cloud technologies (e.g., AWS, Azure).
• Experience managing IT projects from conception to completion.
• Proficiency in cybersecurity principles and practices.
• Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues.
• Bachelor's degree in Computer Science, Information Technology, or a related field.

Benefits

• Competitive salary with performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional development and technical certifications.
• Hybrid working model offering a balance of remote and in-office work.
• Pension scheme and generous holiday allowance.
• A collaborative and innovative technology-focused environment.