Technical Support & Product Development Chemist

Technical Support & Product Development Chemist

Location: Warrington

Salary: £30,000 Benefits

Job Type: Full-Time, Permanent

About the Role

An exciting opportunity has arisen for a motivated and ambitious Technical Support & Product Development Chemist to join a growing manufacturing business based in Warrington. This is a varied and hands‑on role offering the opportunity to work across product development, technical support, quality improvement, and customer-facing activities. You will play a key role in developing and improving products, investigating technical challenges, supporting customers, and collaborating with internal departments to drive continuous improvement. This position would suit a chemistry graduate with industry experience, or an experienced laboratory professional looking to take the next step within a fast‑paced manufacturing environment.

Key Responsibilities

• Support the development, reformulation, and testing of products from concept through to commercialisation.
• Provide technical support to customers and internal stakeholders.
• Investigate product performance issues and customer complaints, identifying root causes and implementing corrective actions.
• Conduct laboratory testing, analysis, and product evaluations.
• Maintain accurate technical documentation, specifications, and reports.
• Work closely with production, sales, quality, and operations teams to ensure product performance and customer satisfaction.
• Assist with continuous improvement initiatives across products and processes.
• Support compliance with relevant industry regulations and quality standards.
• Participate in trials, validation activities, and new product projects.

About You

• Degree in Chemistry or a related scientific discipline.
• Experience working within a manufacturing, chemical, laboratory, or product development environment.
• Strong analytical and problem‑solving skills.
• Ability to investigate issues methodically and identify practical solutions.
• Excellent communication skills, with the ability to explain technical information clearly.
• A proactive and self‑motivated approach to work.
• Strong attention to detail and commitment to quality.
• Ability to manage multiple priorities in a fast‑paced environment.
• A willingness to take ownership, show initiative, and contribute beyond their core responsibilities.

Desirable Experience

• Product formulation or product development experience.
• Technical customer support experience.
• Quality control, quality assurance, or laboratory testing experience.
• Experience working within an SME manufacturing environment.
• Knowledge of continuous improvement methodologies.

What’s on Offer

• Competitive salary of £30,000
• Permanent, full‑time position
• Company benefits package
• Opportunity to work on innovative products and projects
• Exposure to multiple areas of the business
• Supportive and collaborative team environment
• Genuine opportunities for professional development and career progression

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