Technical Writing Lead - Midnight/Shielded

Overview

Shielded Technologies is a business technology provider and core contributor to the Midnight Network, a blockchain platform for developing decentralized applications that safeguard personal and commercial data. The Midnight Network offers programmable data isolation using zero-knowledge proofs to enable selective disclosure on-chain and to help developers meet regulatory requirements.

What the role involves

As an experienced Technical Writing Lead, you will be a key player on the Midnight team developing ground-breaking technology in one of the most exciting fields in the world. Midnight is a regulatory-friendly data protection blockchain that safeguards sensitive commercial and personal data, protecting freedoms of association, commerce, and expression for developers, companies, and individuals. In this leadership role, you will oversee the creation and evolution of high-quality, developer-focused technical content while managing and mentoring a small team of technical writers. Reporting to the Head of Marketing, you will translate complex technical concepts into clear, concise, and user-friendly documentation and papers for developers who will become an essential part of the Midnight ecosystem. Your work will empower developers, stakeholders, and users to maximize the potential of our blockchain solutions.

Responsibilities

• Lead the technical writing function, managing and mentoring a small team of technical writers to ensure alignment, consistency, and continuous development across all documentation efforts.
• Set documentation strategy with the Midnight Foundation to establish and maintain documentation standards, process, and style guides that scale with Midnight\'s ecosystem and development community.
• Own core documentation delivered. Work with Engineering and Product teams to create, edit and maintain documentation and other assets, including user guides, release notes, product documentation, white papers, and more.
• Drive collaboration and cross-functional alignment between Shielded Technologies and the Midnight Foundation, ensuring proper communication during product releases and working closely with Developer Relationships, Product, Engineering and Marketing.
• Ensure that all documentation is designed with a user-centric perspective, making complex topics accessible to a diverse audience.
• Ensure documentation complies with industry standards, regulatory requirements, and best practices.
• Build feedback loops and mechanisms for collecting user and stakeholder feedback to continuously improve the quality and relevance of the documentation.

Qualifications

• Bachelor’s degree in a relevant field (e.g., Computer Science, Communications, Technical Writing) or equivalent experience.
• Proven experience as a Technical Writer and Team Leader, with a strong portfolio.
• Solid understanding of blockchain technology and its principles is desirable.
• Proficiency with Markdown, Git, Docusaurus, revision control, and documentation platforms.
• Experience with programming and using APIs.
• Collaborative mindset with the ability to work effectively in cross-functional teams.
• Proven ability to lead, coach, and inspire technical writers to produce high-impact content.
• Strategic thinking to set and execute a documentation vision aligned with product, marketing and ecosystem goals.
• Exceptional written and verbal communication skills.
• Ability to research and gather information from multiple sources to produce accurate documentation.
• Strong end-user focus to design documentation for developers, stakeholders, and users.
• Meticulous attention to detail and strong project management skills.
• Adaptability to changing project requirements and willingness to revise documentation as needed.
• Ability to collect feedback and report on performance of technical writing activities to continuously improve content.

Benefits

• Remote work
• Laptop reimbursement
• New starter package to purchase hardware essentials (headphones, monitor, etc.)
• Learning & Development opportunities
• Competitive PTO

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and empowered to succeed. We welcome people of all backgrounds and ensure that employment decisions are based solely on merit, qualifications, and potential. Everyone is given equal opportunities regardless of race, color, religion, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by law.

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