Technology Adoption & Change Management Analyst

Overview

Within the GCAP Joint Venture (Edgewing), in the GCAP Technical Leadership UO, we are looking for a Technology Adoption & Change Management Analyst for GCAP HQ in Reading (UK).

Edgewing is an international joint venture established by BAE Systems, Leonardo, and JAIEC to lead the development of next-generation defence and aerospace systems. It operates across the UK, Italy, and Japan, and collaborates with partners to pioneer a connected next-generation combat air system under the Global Combat Air Programme (GCAP).

The Technology Adoption & Change Management Analyst is responsible for supporting the successful adoption of new technologies and digital initiatives across the Joint Venture by designing and implementing effective business change management strategies and plans. This role reports to the Technology Adoption & Change Management Manager.

Key Responsibilities

• Support the development of a comprehensive business change management framework that supports the effective rollout and adoption of new technologies within the business.
• Support the Technology Adoption & Change Management Manager to implement specific business change management strategies and plans for the Digital Information function, including rollout of new technology and embedding new processes and ways of working within the Digital Information function.
• Execute business change management activities to enable the smooth adoption of new technologies or techniques, including change impact assessments, change communications, and training programs.
• Measure and monitor appropriate business change metrics (e.g., adoption rates) to track effectiveness and intervene to keep adoption on track.
• Build a library of business change management templates and artefacts to accelerate future activities.
• Design, develop, and publish comprehensive training materials to enable solution adoption (user guides, FAQs, video resources, intranet articles).
• Develop and execute communication plans to keep stakeholders informed and engaged during the change process.
• Identify and mitigate key business change risks (e.g., user resistance, change fatigue).
• Stay up to date with frameworks, methods, and standards for business change management in an IT context.

Objectives

• Support the development of the business change management framework and library to accelerate technology/tooling adoption across the Joint Venture and Digital Information function.
• Support the Technology Adoption & Change Management Manager to deliver business change management activities for digital initiatives.
• Monitor metrics to determine the effectiveness of business change activities.

Seniority

• Junior (1-3 anni).

Essential Skills, Experience and Qualifications

• Demonstrable experience in a change management, technology adoption or training role within an IT context, evidenced through 2+ years’ experience.
• Proven ability to develop engaging and informative change management content in multiple formats, tailored by audience and purpose.
• Good understanding of how to define and measure the success of business change management activities.
• Analytical mindset with the ability to assess risks and ideate relevant intervention activities to keep business change activities on track.
• Good organisational skills with ability to manage multiple priorities and stakeholders.
• Good command of the English language, including setting tasks and instructions, providing feedback, creating reports, documents, and other written materials.

Desiderable Skills, Experience and Qualifications

• Relevant Business Change Management certifications (e.g., Prosci, APMG)
• Knowledge of core enterprise platform functions and their value (e.g., Microsoft 365, SAP S4 HANA).
• Comfortable working in a fast-paced environment and adapting to changes in scope and timelines.

Employment type

• Full-time

Industries

• Defense and Space Manufacturing

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