Technology Delivery Lead Associate Manager - Microsoft Copilot & Copilot Studio

Role: Technology Delivery Associate Manager - Microsoft Copilot & Copilot Studio

Location: London

Career Level: Associate Manager

Travel: Flexibility to travel to client sites

As a team:

Accenture offers a unique opportunity for impact and career growth. In AMBG you will be part of a unique joint venture with Microsoft of over 80,000 professionals, 20 times Microsoft Global SI Partner of the Year, and recognised as a leader across categories including AI and Business Applications by analysts including Everest Group, Forrester, and IDC.

We offer our clients a complete partnership at every stage of their transformation journey - from defining strategy through delivery of technology and into managed service or outcome-based offerings.

Generative and agentic AI presents a huge opportunity for our clients to reinvent how they work, and Microsoft Copilot is at the heart of that transformation. This is a high-growth area for the Accenture Microsoft Business Group (AMBG), driven by Microsoft's significant investments in Copilot Studio, M365 Copilot, and Azure OpenAI - and the continued expansion of the Microsoft intelligent cloud platform.

As a Technology Delivery Associate Manager you will:

• Lead end-to-end delivery of Microsoft Copilot Studio and M365 Copilot-based AI solutions for enterprise clients, taking full ownership of technical architecture, delivery governance, and programme quality from discovery through to hyper care.
• Own the technical solution architecture across Copilot for M365, Copilot Studio, and Azure OpenAI integrations, ensuring designs are scalable, secure, and aligned with client business outcomes and Accenture delivery standards.
• Drive enterprise adoption of Microsoft Copilot capabilities - Copilot for M365, custom Copilot Studio agents, and Azure OpenAI-powered experiences - translating emerging AI capabilities into measurable client value.
• Manage senior stakeholder relationships across client and Accenture, acting as a trusted advisor to business and technology leaders and ensuring clear, consistent communication on programme status, risks, and decisions.
• Lead and manage cross-functional delivery teams including architects, engineers, business analysts, and change specialists, providing technical oversight and mentoring to ensure high-quality, on-time delivery.
• Establish and embed programme governance frameworks - including risk management, delivery cadences, financial tracking, and quality assurance - in complex Financial Services and enterprise environments.
• Design adoption and change management strategies that accelerate user and organisational uptake of Copilot and AI-powered tools, working with business stakeholders to embed new ways of working.
• Collaborate with sales and solutioning teams to shape pursuit strategies, contribute to proposals and statements of work, and support commercial negotiations for Microsoft Copilot and AI engagements.
• Navigate the full Microsoft M365 and Azure ecosystem to advise on integration patterns, data security, compliance considerations, and AI governance - ensuring responsible deployment of AI in regulated environments.
• Contribute to Accenture's Copilot and AI community of practice, sharing delivery insights, developing reusable assets, and helping to build internal capability across the AMBG practice.

Job Qualifications

We are looking for the following skills and experience

• Significant demonstrable experience in Microsoft technology delivery, with a strong track record of leading complex, enterprise-scale programmes involving M365, Azure, or Microsoft AI platforms.
• Deep, hands-on understanding of the Microsoft M365 ecosystem - including Microsoft 365 Copilot, Copilot Studio, Teams, SharePoint etc. - and how these capabilities integrate to deliver AI-driven business outcomes.
• Proven experience managing and leading cross-functional delivery teams in large, complex organisations, with the ability to motivate and develop teams across technical and non-technical disciplines.
• Experience working in Financial Services or similarly complex, regulated enterprise environments, with a strong understanding of governance, compliance, data security, and risk management requirements.
• Strong stakeholder management and communication skills, with the ability to build trusted relationships with C-suite and senior business leaders and translate complex technical concepts into clear business language.
• Solid understanding of AI adoption patterns and change management principles, with experience embedding new AI-powered tools and capabilities into enterprise workflows and culture.
• Consulting mindset with a passion for client impact: able to engage credibly with both technical architects and business executives and shape strategic recommendations grounded in measurable outcomes.
• Experience with programme governance frameworks including delivery reporting, financial management, risk mitigation, and quality assurance across multi-workstream programmes.
• Microsoft certification related to Power Platform, Copilot or Copilot Studio are an added advantage.

What's in it for you?

At Accenture, in addition to a competitive basic salary, you will have an extensive benefits package which includes up to 25 days holiday per year and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class service we are known for.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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