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Telecommunications Systems Administrator
- birmingham, west midlands, B3 3AB, United Kingdom
- Job type not listed
- Full time
- £52,000 - £52,000 Per Annum
Job Description
About the Role
Our client is seeking a dedicated Telecommunications Systems Administrator to manage and maintain their vital communication systems in Birmingham . This role is crucial for ensuring the smooth operation and reliability of all voice and data communication infrastructure. You will be responsible for the day-to-day administration, troubleshooting, and support of a diverse range of telecom equipment and platforms, ensuring seamless connectivity for our business operations. This is an excellent opportunity for a proactive individual to make a significant impact within a growing company in the heart of the UK.
Key Responsibilities
- Administer, configure, and maintain PBX systems, VoIP gateways, and mobile communication platforms.
- Monitor telecommunications network performance, identify potential issues, and implement proactive solutions.
- Manage user accounts, extensions, and calling features, ensuring accurate provisioning and de-provisioning.
- Troubleshoot and resolve hardware and software issues related to telecommunications equipment and services.
- Develop and implement disaster recovery and business continuity plans for communication systems.
- Stay current with emerging telecommunications technologies and best practices to recommend system enhancements.
Requirements
- Proven experience in telecommunications systems administration, with a strong understanding of VoIP technologies.
- Proficiency in managing PBX systems (e.g., Avaya, Cisco, Asterisk) and related hardware.
- Familiarity with network protocols relevant to telecommunications, such as SIP, H.323, and RTP.
- Experience with troubleshooting communication hardware, software, and network connectivity problems.
- Excellent organizational skills and the ability to manage documentation and change logs effectively.
- Strong communication and interpersonal skills, with a customer-service oriented approach.
Benefits
- Competitive salary package commensurate with experience.
- Comprehensive private medical insurance and dental coverage.
- Pension scheme with company contributions.
- On-site parking and access to local amenities in Birmingham .
- Opportunities for professional development and vendor-specific training.
- A supportive team environment focused on operational excellence.