Telecoms Field Service Engineer

About the Role

Our client is seeking a dedicated Telecoms Field Service Engineer to join their team in Birmingham . In this vital on-site role, you will be responsible for the installation, maintenance, and repair of telecommunications equipment at customer locations. You will ensure that our clients' networks operate seamlessly, providing essential connectivity solutions. This position demands excellent technical skills, a commitment to customer satisfaction, and the ability to work autonomously in diverse field environments. You will be a key representative of the company, delivering high-quality technical support and service.

Key Responsibilities

• Install, commission, and service a range of telecom equipment , including mobile base stations and fixed-line infrastructure.
• Perform routine maintenance checks and preventative repairs to ensure optimal network performance.
• Diagnose and resolve technical issues reported by customers, providing timely and effective solutions.
• Adhere to safety protocols and company guidelines during all field operations.
• Manage inventory of spare parts and equipment, ensuring adequate stock levels for service calls.
• Provide technical assistance and training to customers on equipment usage and basic troubleshooting.

Requirements

• Proven experience as a Field Service Engineer or in a similar technical role within the telecoms industry.
• Solid understanding of telecommunications systems, including mobile and fixed-line technologies.
• Proficiency in using diagnostic tools and test equipment for network analysis.
• Ability to interpret technical manuals, schematics, and blueprints.
• Strong mechanical and electrical aptitude, with excellent problem-solving abilities.
• A valid UK driving license is essential for travel to customer sites.

Benefits

• Competitive salary with potential for overtime pay.
• Company vehicle provided for business use.
• Comprehensive training on new telecom technologies and equipment.
• Health insurance and a company pension scheme.
• Structured career development path within the organization.