Telecoms Network Operations Manager

About the Role

Our client is seeking an experienced Telecoms Network Operations Manager to lead their network operations center (NOC) in Bristol . This role is pivotal in ensuring the continuous availability, performance, and security of their extensive telecommunications network. You will manage a team of skilled engineers, drive operational excellence, and implement strategies to maintain robust service delivery. This position offers a hybrid working model , combining essential team collaboration in Bristol with remote flexibility.

Key Responsibilities

• Lead and manage the Network Operations Center (NOC) team, fostering a culture of performance and continuous improvement.
• Oversee the day-to-day operations of the telecom network , ensuring high availability and service quality.
• Develop and implement operational procedures, performance metrics, and incident management processes.
• Manage network monitoring tools, identify potential issues, and coordinate response efforts for network incidents.
• Collaborate with engineering and planning teams to facilitate network upgrades and new service deployments.
• Ensure compliance with security policies and regulatory requirements within network operations.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Minimum of 7 years of experience in network operations, with at least 3 years in a management or supervisory role.
• Strong understanding of network infrastructure, protocols, and common telecom technologies .
• Proven experience in incident management, problem-solving, and root cause analysis.
• Excellent leadership, communication, and team management skills.
• Experience with NOC tools and systems for monitoring and management.

Benefits

• Competitive salary and performance-based bonuses.
• Hybrid working model supporting flexibility for employees in Bristol .
• Comprehensive benefits package including health insurance and pension.
• Opportunities for professional growth and leadership development.
• A dynamic role contributing to the operational integrity of a major telecom network .