Telecoms Network Operations Specialist

About the Role

Our client is seeking a dedicated Telecoms Network Operations Specialist to join their remote operations team. This role is crucial for the day-to-day monitoring, maintenance, and support of our client's telecommunications network infrastructure. You will be responsible for ensuring the optimal performance and availability of network services, responding to incidents, and implementing preventative measures. This is an excellent opportunity for a skilled individual to contribute to the stability and efficiency of vital communication systems within a fully remote setting.

Key Responsibilities

• Monitor network performance and availability using established tools and systems.
• Respond to network incidents and outages, performing root cause analysis and implementing timely resolutions.
• Perform routine network maintenance tasks, including software updates and configuration changes.
• Document network events, resolutions, and operational procedures.
• Collaborate with engineering and support teams to resolve complex network issues.
• Assist in capacity planning and proactive identification of potential network problems.

Requirements

• Experience in network operations or a similar technical support role within the telecoms industry.
• Proficiency in network monitoring tools and diagnostic utilities.
• Understanding of core networking concepts, protocols (TCP/IP, DNS, DHCP), and equipment.
• Ability to work independently and manage time effectively in a remote environment.
• Strong communication and problem-solving skills.
• Relevant certifications (e.g., Network+, CCNA) are a plus.

Benefits

• Competitive salary and comprehensive benefits package.
• Fully remote work opportunity with flexible hours.
• Opportunities for professional growth and skill development in the telecoms sector.
• Collaborative team environment focused on operational excellence.
• Contribution to the stability of essential communication networks.