Telecoms Operations Manager

About the Role

Our client is seeking a strategic and results-driven Telecoms Operations Manager to lead their operational activities in Manchester . This leadership role is critical for overseeing the day-to-day functions of the telecommunications network, ensuring efficiency, quality, and adherence to service level agreements. You will manage a team of technical professionals, drive process improvements, and implement strategies to enhance network performance and customer satisfaction. This is a prime opportunity for an experienced manager to make a significant impact within a rapidly evolving telecoms landscape in the North West.

Key Responsibilities

• Oversee and manage the operational performance of the company's telecommunications network and services.
• Lead, mentor, and develop a team of network operations staff, fostering a high-performance culture.
• Develop and implement operational strategies, policies, and procedures to optimize efficiency and service delivery.
• Manage budgets, resource allocation, and vendor relationships to ensure cost-effectiveness.
• Ensure compliance with industry regulations and company standards for network operations and security.

Requirements

• Extensive experience in telecommunications operations , with a proven track record in a management role.
• Strong understanding of network infrastructure, service assurance, and incident management processes within the telecoms sector.
• Demonstrated leadership and team management skills, with the ability to motivate and guide technical teams.
• Excellent strategic planning, problem-solving, and decision-making abilities.
• Familiarity with project management methodologies and tools relevant to operational improvements in Manchester .

Benefits

• Attractive salary package commensurate with experience and responsibilities.
• Hybrid working model offering flexibility between office and remote work.
• Comprehensive health and wellness benefits.
• Generous professional development budget and career advancement opportunities.
• Opportunity to lead and shape the operational future of a key player in the UK telecoms market.