Telephone Business Development Manager

Overview

Join to apply for the Telephone Business Development Manager role at Enra Specialist Finance .

Are you a confident communicator with a passion for building relationships over the phone? Do you want to be part of a growing business where your knowledge of Residential and Buy-to-Let finance can make a real impact? Are you looking for a dynamic role where every call is a new opportunity to influence, support, and close deals? If this sounds like you, then this could be the perfect next step in your career. Apply today and let’s grow together at West One Loans.

Key Accountabilities

• Proactively create, manage, and develop relationships with intermediaries to achieve new business targets.

• Promote West One’s Residential and Buy-To-Let products by understanding and articulating key criteria, processes, and USPs.

• Assess enquiries via phone and email, structuring deals and producing terms/quotes within SLA.

• Follow up on issued terms to progress opportunities into successful applications, overcoming objections with confidence.

• Support regional field BDMs by engaging with new, existing, and lapsed intermediaries to maximise sales.

• Book and host online meetings with intermediaries to present our residential and buy-to-let proposition.

• Keep intermediaries up to date with product changes, criteria, pricing, and processes.

• Log all activities accurately within Hubspot (our CRM system).

• Stay informed on competitor products and general mortgage market trends.

• Provide consistent support to field BDMs to ensure excellent service for introducers.

Skills & Competencies

• Strong telephone manner, able to influence and build rapport quickly.

• Ability to multi-task and work to deadlines while maintaining service excellence.

• Confidence in handling objections and converting opportunities into business.

• Excellent listening, communication, and relationship-building skills.

• Strong IT literacy, particularly with Outlook, Word, Excel, and PowerPoint.

Knowledge & Personal Attributes

• Knowledge of Residential and Buy-To-Let finance.

• Self-motivated, enthusiastic, and results-driven.

• Highly organised with excellent attention to detail.

• Proactive team player with the ability to work independently.

• Strong written and verbal communication skills.

Why Join Us?

At West One Loans, we’re growing fast and looking for ambitious people who want to be part of our exciting journey. We’ll give you the tools, training, and support to succeed while offering clear opportunities to progress your career. Alongside this, we provide a great range of benefits - from private medical healthcare to paid volunteer days off.

If you’re ready to build your career in Residential and Buy-To-Let finance and make an impact - click apply today!

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